Hotel advisory to grow with method, week after week
TOSS hotel advisory is ongoing support: every week or fortnight, we sit with the owner and managers to read the hotel’s indicators and adjust course towards more revenue. It’s not a report that’s delivered and vanishes — it’s presence, accountability and strategy throughout the entire contract.
Exclusive service, for a limited number of hotels.What is TOSS hotel advisory?
TOSS hotel advisory combines strategic consulting with supported execution: we guide and suggest actions that move revenue, processes, people and price, with frequent meetings and indicators on the table.
Consulting points the way. Advisory walks alongside — every week, until results become routine.
Many family hotels have already received diagnoses and reports that ended up in a drawer. The problem is rarely a lack of plan — it’s a lack of continuity in execution.
That’s why TOSS works in cycles: we set clear goals, track the numbers closely and correct course before the quarter is lost. It’s the intelligence structure of a large chain, tailored to your business.
Advisory services and offerings
The focus is the ongoing support of leaders and their indicators. Around it, services that sustain growth.
Weekly or fortnightly support
Frequent meetings with the owner and managers to read indicators, set priorities and suggest practical actions that generate results. The heart of TOSS.
Revenue and occupancy management
Execution of pricing and availability strategy to raise RevPAR and TrevPAR, balancing occupancy and average daily rate.
Revenue and direct bookings
Conversion-driven campaigns and channels, sustainably balancing OTA bookings and strengthening the hotel’s direct sales.
Goals, growth and market
Structuring of objectives, growth strategies and market analysis for sound decisions and a solid business.
Operation or asset analysis
Technical evaluation of the current hotel or a future business, with recommendations that optimise processes and add value at the point of sale.
Upskilling teams and leaders
Workshops and talks on hotel commercial management to align the team with the strategy and accelerate execution.
From first contact to weekly guidance
1. Online introduction
A first conversation to understand your hotel’s scenario, check whether there’s a fit for the advisory and present the investment figures.
2. Proposal and contract
Sending the commercial proposal, signing the contract and the formal start of the partnership.
3. On-site diagnosis
A visit to the hotel and meetings with owner and team to see the operation as it really is.
4. Commercial plan
Presentation of a plan with guidelines, strategies, objectives and goals, covering operations, marketing and sales.
5. Weekly or fortnightly guidance
Tracking the indicators over the 12 months, adjusting course each cycle until the goal becomes routine.
12-month contract, remote service
Solid results are a process, not an event — which is why the advisory is annual. After the initial diagnostic visit, the support is remote, with weekly or fortnightly meetings. Additional on-site visits happen only in exceptional situations.
The figures are presented in the first meeting, tailored to your hotel’s reality — with no fuss.
- RevPAR — Revenue Per Available Room: revenue per available room, the thermometer of commercial health.
- TrevPAR — Total Revenue per Available Room: total revenue per room, including F&B, events and extras.
- GOP — Gross Operating Profit: the gross operating profit, where management truly shows.
TOSS clients usually grow 20% to 30% in the first year
The percentage consolidates around 15% in the second year and stabilises at approximately 10% per year from the third — with the hotel’s total revenue as the main indicator.
I want this support in my hotelQuestions about the advisory
What’s the difference between hotel consulting and advisory?
Hotel consulting points the way with a diagnosis and one-off recommendations. TOSS hotel advisory goes further: it supports execution week by week, with frequent meetings, indicators on the table and continuous course correction throughout the contract.
How often do the advisory meetings happen?
Meetings are weekly or fortnightly, according to the hotel’s needs. In them, we analyse the indicators, set priorities and suggest the execution of actions agreed with the owner and managers.
Does the advisory include execution or only guidance?
Both, depending on the services contracted. Beyond the strategic guidance of the owner and leaders, TOSS can execute fronts such as revenue management and performance marketing, acting directly on the hotel’s revenue.
Can I hire only revenue management or only a technical assessment?
Yes. Although the focus is ongoing advisory, services such as revenue management, business plan and hotel technical assessment can be hired individually, according to your hotel’s moment.
Does TOSS offer training and talks for the team?
Yes. TOSS delivers training, workshops and talks on hotel commercial management, on demand for your hotel or for groups of hotels, aligning teams and leaders with the strategy and accelerating execution within the operation.
How does the hotel advisory begin?
It starts with an online conversation to understand your scenario. If there’s a fit, we send the proposal and the contract; then we carry out the on-site diagnosis, present the commercial plan and begin the weekly or fortnightly guidance.
Let’s talk about your hotel
Book a conversation directly with Igor. Pick the best time in his calendar — quick and with no obligation.
Prefer e-mail? igormarins@tossconsultoria.com.br